Use the recovery flow from the Gemifi sign-in page when you cannot sign in with your password.
Reset your password
Open the Gemifi sign-in page.
On the Password tab, select Forgot your password?
Enter the email associated with your account.
Select Send reset link.
Open the email and follow its link to set a new password, then return to sign in.
You can also open the reset-password request page directly.
If the email does not arrive
Check the email spelling, spam/junk folder, and any company email filtering. Use the latest recovery email if you requested more than one. Follow any error or retry instructions shown by the page.
The sign-in page also offers a Magic link tab. Use the account email if you choose that method, and follow the email's instructions.
If you can sign in but cannot see the workspace
Open the user menu and check Select Workspace. Ask a workspace admin to verify your active membership. Password recovery does not restore a removed workspace membership.
If you cannot receive email at the account address or the problem continues, contact Gemifi support from the Help Center. Explain the error and the affected account email; do not send your password, reset link, or one-time code.
Related: Workspace access and account security.